Temps et ressources informationnelles dans les transports en commun : quelles utilisations pour quelles activités ?

Abstract : This communication is intended to shed light on the use of information resources and the mobilization of time by regular travelers when taking the Parisian public transport. In this study, traveler activity is collected by triangulation methods. It makes it possible to analyze the uses of the information resources in relation to the functions that are assigned to them by the travelers. The intervention carried out shows that the use of these resources conditions the mobilization of travel time as constructed or endured time. It also highlights that the analysis of the activity, through an ergonomic intervention conducted in pairs, allows to open new prisms in a collaborative work as the project Enhanced Travelers Information.
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Conference papers
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https://hal.archives-ouvertes.fr/hal-02078548
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Submitted on : Monday, March 25, 2019 - 2:21:28 PM
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Camille Julien, Céline Rondepierre, Sonia Adele, Gaëtan Bourmaud, Françoise Decortis. Temps et ressources informationnelles dans les transports en commun : quelles utilisations pour quelles activités ?. SELF 2019, 54è congrés de la Société d'Ergonomie de Langue Française, Sep 2019, Tours, France. 8p. ⟨hal-02078548⟩

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